Knowledge is the foundation of success whether one is a visual, aural, verbal or physical learner. Tapping into a learning style, or a blend of styles, is imperative for retention. Compound learning styles with role work requirements, cultural biases and unique company processes—and training can get chaotic. Every company has unique processes that must be delivered into the reality of a sales or marketing role. Having the ability to answer ‘why’ questions, before asked, is one of my favorite skills because it shows students that I understand their role in the process, and can deliver on why steps are needed. In addition, I create tools and content delivered via traditional and digital means to continue support post-training.